Is Diamond Revive safe to use on jewellery?

Yes. Our formula is designed to be gentle yet effective and safe for all jewellery types including diamonds, gold, silver, platinum, white gold. 

Can I use it on engagement rings?

Absolutely. Diamond Revive was created to make keeping engagement rings clean quick, easy and convenient.

How do I use the cleaning pen?

Remove the lid, twist the bottom of the pen to release the product, then gently brush onto your jewellery. Rinse with water and finish with the polishing cloth for the best results.

Why do I need this instead of dishwashing liquid?

While dishwashing liquid is commonly used, we found it messy, inconvenient and not always effective enough. Diamond Revive was created as an easier, more elevated way to keep your jewellery sparkling and assists cleaning in-between the small details and crevices of your jewellery. 

Is the formula non-toxic?

Yes. Diamond Revive features a non-toxic formula designed for regular jewellery cleaning.

Can I take it travelling?

Yes. The compact pen design makes it easy to keep in your handbag, travel bag or jewellery case for cleaning on the go.

How often should I clean my jewellery?

This depends on how often you wear it, but we recommend cleaning your jewellery regularly to help maintain its shine and remove everyday build-up.

Does it come with a polishing cloth?

Every Diamond Revive order currently includes a complimentary polishing cloth.

How long does shipping take?

Orders are typically processed within 1–3 business days. Shipping times may vary depending on your location.

Do you ship internationally?

Yes, we offer international shipping to selected countries. Shipping rates are calculated at checkout.

What is your return policy?

We accept returns on unused items within 14 days of delivery.  Opened or used products cannot be returned unless faulty.

What if my item arrives damaged?

If your order arrives damaged or incorrect, please contact us as soon as possible with your order number and photos of the item so we can help resolve the issue quickly.