Privacy policy

Last updated: May 2026

Privacy Policy

Diamond Revive (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products.

Personal Information We Collect

When you visit our store or make a purchase, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through third-party providers)
  • Order history
  • Device information (IP address, browser type, and cookies)

We only collect information necessary to provide and improve our services.

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you about your purchase
  • Provide customer support
  • Send order updates and notifications
  • Send marketing and promotional content (if you opt in)
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure secure transactions

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment gateways (such as Shopify Payments, PayPal, or Stripe)
  • Shipping and fulfilment providers
  • Email marketing platforms (if subscribed)
  • Website hosting and analytics services

All third parties are required to handle your information securely and in accordance with privacy laws.

Cookies

Our website uses cookies to enhance your browsing experience, analyse traffic, and improve functionality.

You may choose to disable cookies in your browser settings; however, some features of the website may not function properly.

Data Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While we take security seriously, no method of online transmission or storage is completely secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your information
  • Request deletion of your personal data (where legally permitted)
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Third-Party Services

Our store may use third-party services that collect, store, or process your information.

These services have their own privacy policies, and we encourage you to review them.

We are not responsible for the privacy practices of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

Updates will be posted on this page with a revised “last updated” date.

Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact us:

Diamond Revive
Email: info@diamondrevive.com.au
Location: Australia