Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends, public holidays or any closing period outlined on the website).

Shipping Time

Estimated delivery times:

• Australia: 2–7 business days
• International: 7–14 business days

Delays may occur during peak periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Free shipping promotions may apply from time to time.

Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Incorrect Address

We are not responsible for orders delivered to incorrect or incomplete addresses provided at checkout.

Lost or Delayed Orders

If your order is delayed or lost, please contact us and we will assist in investigating with the carrier.

Contact

Email: info@diamondrevive.com.au